Managed IT Services: Cost-effective Outsourcing

As companies look for ways to cut costs and still maintain quality in the manner that they do business, CompStar Technologies has been looking for ways to support that effort.  The challenge has been to come up with a win-win solution for all parties involved.  The needs for business today from an IT perspective and from a Business viewpoint are as follows:

1. Minimal Downtime (stable IT environment)
2. Timely and Cost-Effective emergency service
3. Strong back-up and Recovery processes
4. Timely upgrades and enhancements (Productivity and Competitive Edge)
5. Data Security: Virus Protection, etc..

Justifying headcount to manage your IT function is difficult in a tough economic environment.  We have developed a solution that is tailor made to provide your business with quality managed IT support to protect your investment and at the same time provide you with emergency service when its needed.  Let’s look at how we can do that and still help you hold down costs.

1. Fixed monthly fee (budgeting purposes)
2. Fixed number of hours every month (based on your needs)
   • Document system and network (as time allows)
   • Examine error logs and resolve related issues
   • Develop Operations/Procedures manual tailored to your business
   • Research and recommend upgrades and enhancements based on your business
   • Develop/maintain back-up and recovery system
   • Track and resolve intermittent problems
   • Repair system/PC problems
3. Emergency service at reduced rates (above allotted hours)
4. Projects at reduced rates (extended time for upgrades, etc.)

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CompStar Technologies is a leading Indiana-based provider of networking, technology, and communications services. With offices in Mishawaka (serving South Bend, Elkhart, Warsaw, Michigan City, Fort Wayne, Niles, St. Joseph, and Benton Harbor, Michigan) and Indianapolis, CompStar provides network design / support, network security, wireless networking, business telephone systems, VoIP (voice over IP), and cctv / video surveillance systems. CompStar is the Technology Division of Direct Line Communications, headquartered in Mishawaka, Indiana.