Password Proliferation: a Perplexing Problem
Mishawaka, IN. One of the side effects of greatly
increased web commerce and information distribution is a proliferation
of passwords. Every web site has its own user name and
password scheme that is required to place orders, access status
information, etc.
Keeping track of all the passwords becomes a problem and
a security threat. Many users deal with the password
problem by reusing the same user name and password over and
over at different sites, significantly reducing the security
of all the sites so affected. Others tell their computer
to "remember" the password, creating another kind
of risk if their computer is left unattended. Other
popular workarounds include handwritten lists near the computer,
not to mention the ever-popular Post-It notes stuck
to the user's monitor.
While most web sites pose no great financial risk, even if
misused, in some cases an organization can have serious exposure
from sloppy site access control. For example, if a company
routinely places large online orders, an unauthorized user
might be able to place additional orders for high-value goods,
perhaps for shipment to a different location. Weeks might
pass before the unauthorized orders were identified as such.
At other sites, confidential data could be exposed, creating
a different kind of risk. With greater accessibility
of online banking functions, some firms can now initiate wire
transfers or ACH deposits from a PC - certainly a convenience,
but also a significant risk should an unauthorized user initiate
funds transfers.
Software. A variety of solutions are both available
and under development. Various software can be used
to "remember" passwords, with varying levels of
security. Gator is one such program aimed at consumers;
unfortunately, it is also considered to be "spyware"
by web experts since it can report browsing habits back to
its originating site and also places ads over the "real"
content of web pages.
Perhaps the most ambitious solution is Microsoft Passport.
Passport is designed to simplify the login process for sites
that adopt it by logging in the Passport user automatically.
To date, however, privacy and control issues have prevented
widespread adoption of Passport to date.
Emmasoft makes a software product called Darn! Passwords!,
another password storage systems that lets the user drag passwords
into the appropriate location on the web page.
Hardware Solutions. Any solution that stores passwords
on the user's computer is considered risky. Hence, some
users have found storing user and password information on
a handheld organizer like a Palm Pilot to be a good solution.
These devices allow their stored data to be password protected
to keep casual browsers out, and also have backup routines
that help protect against data loss.
One
intriguing specialty product for password protection is the
EBP from Mandylion Laboratories. This device, which looks
rather like an automobile remote access key fob, incorporates
various security features to make unauthorized password access
difficult. First, the very design of the product is
geared to making it something that the owner always keeps
on his or her person, and is unlikely to leave lying on a
desk or let someone else use (as might happen with a handheld
organizer).
In addition, the EBP requires the user to log in. It
will report tampering (entry of incorrect password) and will
even go into a timed lockout if too many attempts occur. James
Bond types will appreciate its self-desctruct feature which
can be used in very high-risk settings. It can store
up to 20 passwords, which may be a bit low considering how
many passwords users have to deal with today; on the other
hand, few users have to deal with that many important, high-risk
passwords.
As widely recognized as the password proliferation problem
is, it is likely that we'll see numerous solutions to the
problem emerge in the coming months. In the meantime,
companies should review their exposure in this area.
Purchasing, finance, and human resource areas in particular
may present higher levels of risk. User practices for
password assignment and management should be scrutinized to
ensure that unauthorized access is unlikely. (And remember,
sticky notes are NOT an acceptable solution!)
Useful Resources:
MandyLion
Laboratories, maker of the EBP
Microsoft Passport
Information
Emmasoft, maker
of Darn! Passwords!
Gator
- Unethical Practices Disclosed at Scumware.com
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CompStar Technologies is a leading Indiana-based provider of networking, technology, and communications services. With offices in Mishawaka (serving South Bend, Elkhart, Warsaw, Michigan City, Fort Wayne, Niles, St. Joseph, and Benton Harbor, Michigan) and Indianapolis, CompStar provides network design / support, network security, wireless networking, business telephone systems, VoIP (voice over IP), and cctv / video surveillance systems. CompStar is the Technology Division of Direct Line Communications, headquartered in Mishawaka, Indiana.
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